Have questions about your pet’s care? You’re not alone—many pet parents wonder about everything from routine visits to surgery and beyond. Our FAQ page brings together clear, helpful answers to give you peace of mind and help you feel confident about the care your four-legged friend receives at Mixed Pet Veterinary Hospital.
Yes, we welcome new patients and offer $50 off your first visit. Be sure to mention the promo code NC50 when booking.
We care exclusively for dogs and cats, allowing us to focus deeply on the unique needs of these companions.
We are not an urgent care hospital, but we encourage you to call us with any concerns. Our team can often accommodate same-day needs or help direct you to the best emergency option.
Yes, we love when clients recommend us to friends and family! Ask our team about current referral rewards.
Our hospital is in Ballantyne, but we’re just minutes from Uptown, Dilworth, SouthPark, Matthews, Pineville, Weddington, Marvin, and Waxhaw.
No. Applying is free, and you’ll only pay based on the financing terms you choose.
Pre-approval uses a soft credit check, which doesn’t affect your score. A hard inquiry only happens if you open an account.
Yes, CareCredit is accepted at many veterinary clinics, specialty hospitals, and even human healthcare providers across the country.
Generally, no. Some providers may consider coverage if your pet has been symptom-free for a specific period.
Yes. Many insurers accept older pets, though premiums may be higher and coverage more limited.
Some plans offer wellness add-ons for things like exams, vaccines, and dental cleanings, while others only cover accidents and illnesses.
Puppies and kittens may need visits every few weeks initially, adults benefit from biannual exams, and seniors often require more frequent checkups and screenings.
Not always. Vaccine needs depend on your pet’s age, health, and lifestyle. We review the best schedule at each exam to keep your pet protected without unnecessary shots.
Yes. Domestic and international travel requires scheduled appointments. International certificates may need to be issued within a specific timeframe, so plan ahead.
Absolutely! Our team is happy to help with nutrition, exercise, enrichment, and overall wellness recommendations to support a long, healthy life for your cat or dog.
Your pet may need to fast the night before surgery, but water is usually allowed. We provide detailed instructions specific to your pet and their procedure.
Recovery varies depending on the surgery type. Spays and neuters typically require 10–14 days, while orthopedic procedures may take several weeks for full healing.
While anesthesia is not without risk, we prioritize safety with customized anesthetic plans, continuous monitoring, and experienced staff overseeing every step.
We take pain management seriously. Medications and comfort measures are provided before, during, and after surgery to keep your pet as comfortable as possible.
Absolutely. We tailor surgical and anesthetic protocols for pets of all life stages, from kittens and puppies to seniors.
Most pets benefit from annual dental cleanings, though some breeds or senior pets may require more frequent care.
Yes. Anesthesia allows us to safely and thoroughly clean beneath the gumline, take X-rays, and perform extractions if needed, all without stress or pain for your pet.
Brushing your pet’s teeth regularly is the best option, but dental chews, rinses, and special diets can also support oral health between professional cleanings.
Yes. Many dental problems start below the gumline where they can’t be seen during a visual exam. X-rays help us catch these hidden issues early.
Absolutely! Daily brushing is ideal, but if that’s tricky, we can suggest effective alternatives like dental treats, rinses, or water additives to help reduce tartar buildup and freshen their breath.
